ATM users be cautious..

Subject: ATM users be cautious.. 2/5/2008, 1:13 pm

Dear All,

I would like to share a real life story with all my friends and especially
All my colleagues and all Maybank account holders.

This incident happened on today evening (1 April 2008). I went to the PJ
State (Also known as PJ New Town) Maybank to withdraw RM500. Unfortunately
for me, only 9 RM50 notes came out instead of 10.

What happened was, one of the RM50 notes was folded exactly in half and
placed at a corner of the stack (Please refer to the attached pictures
showing how two RM50 notes can be counted as three).

I was so upset because I have no proof that the ATM did not give me the
correct amount. After much hesitation, I finally decided to call Maybank to
complain about the incident knowing that I may not get back my money. But at
least I can caution them of such incident. When I told of my situation to
the Maybank Customer Service Representative, to my surprise, I was informed
that I'm not the first victim. It seems that similar cases have occurred
before. The lady explained that it is the malfunction of the ATM and the
money may accidentally get folded in half. However when questioned, she was
unable to explain to me why the money can be folded exactly in half and
placed nicely in the corner of the stack.

I believe this is the new technique of cheating money, done by the people
who are responsible of placing the money into the ATMs. In the stack of
money which is to be placed into the ATM, one RM50 note is folded nicely in
half, for every one note taken out of the stack of money. The folded RM50
notes are then placed at the edge of the stack and positioned in the ATM
where the money would be counted. With that done, every one folded note
would be counted by the machine as two notes.

I may be wrong about how and why it happened, but I would like to warn
everyone about this incident. Please be careful when withdrawing money from
the ATM (it may happen to other banks as well) and do count your money to be
sure. If such an incident really happened to you (*touch wood*), please do
call up the bank to complain about this. If everyone keeps quiet about this,
the bank may be unaware of such incidents and the people responsible may
just continue doing what they do without getting caught! Even if it is
actually because of the ATM malfunctioning, the bank should know about this
and there is also a chance of you getting your money back.

ATM users be cautious.. 158

*Picture 1 - Two RM50 notes. The note on top is folded to the right.*

*Picture 2 - The folded note is counted as two notes by the machine (two
notes counted as three).*

Subject: Re: ATM users be cautious.. 2/5/2008, 1:24 pm

good info bro..thanks Very Happy

Subject: Re: ATM users be cautious.. 2/5/2008, 7:33 pm

kena ambil langkah berhati2 bro..

Subject: Re: ATM users be cautious.. 3/5/2008, 9:53 pm

Mmg good info nie. Thanks Andy

Subject: Re: ATM users be cautious.. 5/5/2008, 1:20 pm

yes very good info... kan vivi..

Subject: Re: ATM users be cautious.. 14/5/2008, 2:44 pm

bagus dorg buat komplen bah di newspaper baru dorg siasat.. pernah jugak jadi macam ni, aku mahu kasi keluar rm800 tuk byr ansuran rumah, last2 tiada yg keluar.. sebab duit baru dalam atm tu.. melekat berabis.. tp dapat jugak duit selepas seminggu buat aduan kat bank tu.. kalau jadi macam ni direct on the spot buat aduan becoz bila dorg replenish dorg bleh tahu customer mana yg mesin atm tu tidak kasi keluar duit yg cukup.. sebab dalam atm tu ada reject bin.. dri situ yg dorg akan cek sistem balik.. uit.. macam pakar.. heheheh

Subject: Re: ATM users be cautious.. 14/5/2008, 2:48 pm

biasalah tu..cari untung dikatakan.. bit

nanti abis duit di bank kana kurik tu

Minta Bantuan

ATM users be cautious..

ATM users be cautious..

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